Privacy Policy

Effective Date: June 20, 2024

Al Muheet Pools ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, http://almuheetpools.com ("Website"), and use our services.

1. Information We Collect

1.1 Personal Information

When you use our services or make a booking, we may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address

1.2 Non-Personal Information

We may also collect non-personal information about your visit to our Website, such as your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process bookings and transactions
  • Communicate with you about your bookings and our services
  • Send you promotional materials and offers (with your consent)
  • Improve our Website and customer service

3. Third-Party Payment Processing

We do not collect or store payment information. All payment transactions are processed securely by our third-party payment provider, Tap Payments. Please refer to Tap Payments' privacy policy for information on how your payment data is handled.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing our services to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct any inaccurate or incomplete personal data
  • Request the deletion of your personal data
  • Object to or restrict the processing of your personal data

To exercise any of these rights, please contact us at info@almuheetpools.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@almuheetpools.com
  • Phone: +965 2220 2988
  • Address: Bneid-Al-Gar, Block 2, Street 74, Al-Marafie Tower, Floor 9, Office 25, Kuwait.